When he realized his customers might take more time than he felt I should wait, he asked Lance to begin the sales process with me in his stead. Instead of leaving me sitting, he asked his coworker, Lance Johnson to chat with me for a few moments. When I arrived, he was busy with other customers. I had an awesome experience at Al Packer Ford!!!! My appointment was with Nate Burgess.
#AL PACKER FORD WHITEMARSH INSTALL#
We bought the DVD players for the additional price and are still waiting for the call said to come this week to install them. We are very unsatisfied with the sales experience, and state of the car. It was our first new vehicle and will be the last. When we took the brand new car home, we noticed what looked like glue or something hard on the suade interior, black spots on the rear view mirror, a VERY poorly touched up 1 inch gouge in the exterior paint, and a sticky glue on the steering column. We found out later that this is something he's known for. It was entirely disappointing that he wasn't really involved while he got credit for a sale he didn't do. We ended up having a non sales representative work with us on pricing and options while Lance just watched.
He called me Wednesday as we were walking into the dealership. I thought he might follow up, which he didn't.
We went in on a Monday and told him we would have more of a decision by Wednesday. Any questions we had he either didn't know, or he deferred us to someone else. Aside from letting us test drive those two vehicles, Lance didn't do much else. That was fine, but then they sent us to Lance. I inquired about a car when I originally called and was sent to a sales rep who was quick to respond and give recommendations, but when we came to look at the two cars he suggested that met our criteria, he no longer worked for Al Packer. I will never go back for anything and will tell anyone that will listen to do the same! Had this not been a limited edition truck that was extremely hard to find I would have walked away immediately. They completely ignored my repeated questions about the advertised Ford A-Z pricing that would have saved me over $4,000.00! Once your deal is written up they will lie to you about anything and everything and they will not honor the advertised pricing. They are master and they will rip you off. The salesman actually asked me not to fill out the customer survey from Ford! If you do venture into this dealership please avoid dealing with Jimmy Lowrey (sales manager) and Lance Johnson (sales associate).
#AL PACKER FORD WHITEMARSH FULL#
Nothing but, lies for weeks and when the truck finally came in, a full 10 days after the promised delivery date, they just handed me the keys. Once they have you hooked on a vehicle you are no longer important and they will tell you anything you want to hear to keep reeling you in like a fish on a hook. My recent purchase was without a doubt the worst buying experience of my life. They use bait and switch tactics on pricing and flat out lie to their customers. I would tell anyone in the market for a new or used vehicle to avoid this dealership like the plague. It should be noted that this range does not originate from the company's factual payroll records or survey data.Īdd a report this company salary at the end of Al Packer's White Marsh Ford, Llc average salary.Al Packer Ford of White marsh has absolutely terrible customer service. It's important to bear in mind that individual salary experiences can significantly differ due to factors like job roles, departments, locations, and individual skills and educational backgrounds.ĭISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. The average salary for Al Packer's White Marsh Ford, Llc employees is around $62,803 to $81,327. Get unlimited access to Al Packer's White Marsh Ford, Llc salaries by Share you Salary.Ĭontent Strategist / UX Writer - Medical Exp.
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